SHIPPING & REFUND SHORT

At Lussus Hosiery, we choose delivery partners based on reliability, tracking accuracy and discretion, not just price. Quality doesn’t stop at the product. All orders are carefully prepared and shipped from our Facility in Latvia (European Union) to customers worldwide.

EU Shipping

EU Standard Delivery – 3–8 working days (€6.99)

All standard EU orders are dispatched Monday–Friday using tracked postal or courier services.

Enjoy free Standard Delivery on orders over €100.

EU Express Delivery – 2–5 working days (€12.99)

Express orders are prioritised and shipped using fast tracked courier services.

Enjoy free Express Delivery on orders over €150.

EU Orders – Taxes & Duties

All orders shipped within the European Union are free from customs duties or import charges. VAT, where applicable, is handled according to EU regulations and no additional customs fees are charged upon delivery.

Worldwide Shipping

Lussus Hosiery ships worldwide from Latvia. Please note that for destinations outside the European Union, Lussus Hosiery is not responsible for customs fees, import duties, local taxes, or any additional charges applied by destination countries. We recommend checking with your local customs office for information about possible import costs before ordering.

Europe (Non-EU Countries)

Standard Delivery – 5–8 working days (€13.99)

Free Standard Delivery on orders over €150.

Express Guaranteed Delivery – approximately 5 working days

USA & Canada

Standard Delivery – 5–10 working days (€16.99)

Free Standard Delivery on orders over €180.

Express Guaranteed Delivery – approximately 5 working days

USA – €29.99

Canada – €26.99

Free Express Delivery on orders over €250.

Australia & Rest of the World (ROW)

Standard Delivery – 5–12 working days (€21.99)

Free Standard Delivery on orders over €200.

All International Standard orders are shipped using tracked international postal services. All International Express orders are shipped using premium tracked courier services such as DHL, UPS, FedEx, or equivalent partners depending on destination.

Dispatch Times

All in-stock orders are dispatched within 24–48 hours (Monday–Friday), excluding public holidays and exceptional circumstances. Express Delivery orders are prioritised.

Returns & Exchanges

Refunds & Exchanges – Within 14 Days

We understand that sometimes purchases may not work out. You may request a return or exchange within 14 days of receiving your order, according to applicable EU consumer regulations.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns of hosiery products if the protective seal has been broken, the packaging has been opened, or the item has been tried on. Hosiery includes tights, pantyhose, stockings, hold-ups, bodystockings, and similar intimate garments.

Clearance items and final sale products cannot be returned unless faulty.

Return Conditions

All returned products must be:

  • Unworn

  • Unwashed

  • Undamaged

  • In their original sealed packaging

  • Complete with all labels and accessories

Products showing signs of use, perfume, deodorant, makeup, damage, or removed hygiene protection cannot be refunded.

For our detailed SHIPPING POLICY click this link

For our detailed RETURNS & REFUND POLICY click this link